Privacy Policy

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number, address)
• Property details and access information
• Service preferences and special requirements
• Payment information and billing details
• Communication history and feedback

Automatically Collected Information

• Website usage data and analytics
• IP address and browser information
• Cookies and similar tracking technologies
• Device information and operating system

We use your personal information for the following purposes:

• Providing and delivering our cleaning services
• Processing payments and managing billing
• Scheduling appointments and coordinating access
• Communicating about services, updates, and promotions
• Improving our services and customer experience
• Complying with legal obligations and resolving disputes
• Marketing our services (with your consent)
• Maintaining security and preventing fraud

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist with payment processing, scheduling, or other business operations
• Legal Requirements: When required by law, court order, or government request
• Business Transfer: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for sharing
• Emergency: To protect safety or prevent harm

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing systems
• Regular backup and recovery procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any security breaches as required by law.

We retain your personal information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Generally, we retain customer information for 7 years after the last service date, unless a longer retention period is required by law.

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing
• Objection: Object to processing for marketing purposes
• Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and performance
• Provide personalized content and advertisements
• Improve user experience and functionality

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We recommend reviewing their privacy policies before providing any personal information.